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Every successful production is backed up by good service. At ASMPT, we stand behind you with passion, know-how and the goal to not just support your production, but to continuously make it better. With extensive process expertise, state-of-the-art technologies and our international network of experts, we help you to get the most from your equipment and minimize downtimes.
Maximum customer satisfaction is our main focus. With our comprehensive portfolio of services, we can respond quickly, reliably, and in a way that matches your requirements perfectly. Through targeted improvements and preventive measures, we make your production processes more efficient and permanently reduce your operating costs. We also provide you with constant access to innovative technologies and service concepts for a smooth production operation that’s state-of-the-art.
Take advantage of our digital services to access valuable information, training programs and orders anytime and from anywhere. Our self-service portal gives you access to:
Our AI wizard delivers intelligent support for all maintenance and repair tasks on your shop floor in just seconds via simple voice commands. The intelligent system learns continuously and shares its knowledge with your teams.
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Your direct access to our 3D catalog, availability information, prices, orders, repairs, and shipment tracking. With its comprehensive information system, our more-than-just-a-webshop offers the best possible support for your production.
Flexible training offerings according to your needs. Whether through in-person training, eLearning, virtual reality, or blended learning (online courses combined with trainer sessions) – our portfolio of courses lets you stay up to date with the latest technologies.
Rely on our experienced service teams for maximum equipment availability and long-term production reliability. Our experienced technicians support you at your location:
Our service contracts give you even more certainty that your production will run reliably and cost-effectively. By choosing the contract that best fits your needs, you ensure the best possible support for the entire life cycle of your equipment.
With our verification and calibration services we ensure that your equipment is always operating within the required specifications. In the event of any deviations, we will immediately provide you with concrete solutions for troubleshooting.
By proactively providing annual professional maintenance, we keep your systems running at their best and reduce your operating costs. Potential disruptions can thus be detected at an early stage – before they affect your operations.
When something goes wrong, every minute counts. Our online teams are ready to provide you with quick and competent support. With our Remote Smart Factory solution, we can access your systems directly when necessary and troubleshoot them in a targeted manner.
Whether you need basic training or professional expertise, we supplement the online offerings of our ASMPT Academy by taking your teams to the next level directly on your line and on your machines – custom-tailored to match your processes and your requirements.
Raise the productivity and quality of your processes with our custom-tailored Performance Services:
Our experts have solid know-how and years of experience when it comes to improving your processes. Together with you, we make your production more productive, reduce downtimes, and optimize your workflows efficiently and effectively – for maximum quality and performance.
Every factory is unique. We develop custom-tailored hardware solutions that perfectly align your production environment with your requirements. Whether you need machine modifications, special nozzles and grippers, feeder and supply modules, toolings or engineered-to-order (ETO) add-ons – we deliver customized solutions for your electronics production.
Use the full potential of our WORKS Software Suite and applications such as Factory Equipment Center, Factory Material Manager, SMT Analytics, and Virtual Assist. We support you from implementation to optimized utilization – for maximum efficiency, smooth workflows, and sustainable value creation.
For the end-to-end automation of your electronics production, we support standard protocols such as CFX and GEM/SECS, enable seamless interfaces to manufacturing execution systems, and develop custom-tailored Applications for easy and efficient integration of third-party systems.
ASMPT将无缝的产品组合与极具客户友好型的服务理念相结合。他们对可持续发展的承诺也给我们留下了深刻的印象。
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优良的生产计划是确保电子生产效率、灵活性和产品质量的基础。作为行业的技术领导者，我们提供广泛的产品组合。我们的解决方案以优质的硬件、软件和服务而闻名—强大、智能，并随时准备将您的生产提升到一个新的水平。